Mobile
Telecommunications Network Ghana (MTN Ghana) has instituted legal action against
two companies, Hisense Son Electronic Ltd and Zuleah Esifu for damage to its
fibre cables.
In a release issued in Accra, Mrs Cynthia Lumor, Corporate
Services Executive, MTN Ghana disclosed that MTN Ghana had sued Hisense Son
Electronic Limited for causing damage to fibre cables on the Sakaman-Kasoa road
while the second company, Zuleah Esifu, was
sued after excavators being used by
the company for clearing land for the construction of a filling station caused
severe damage to MTN fibre.
According to Mrs Lumor, Fibre cuts compromised service quality
for MTN customers and the company and that the company had vowed to step up its
efforts to curtail the menace, which was on the ascendancy, in spite of time
spent engaging stakeholders as a means to mitigating the problem.
"We have been educating the public against these acts for
several years now; however every year the number of fibre cuts continues to
grow," she lamented.
She said MTN invested heavily in fibre-optic technology in order
to increase capacity and speed and ensure a distinct experience for MTN
customers using voice or data services. For example, she said customers
downloading large data or video files should be able to do so seamlessly
because of our fibre and other investments.
However, Mrs Lumor said, indiscriminate cuts to the company's
fibre by unscrupulous persons undermined the company's efforts. She said MTN
had had to implement various solutions to minimize the impact of fibre cuts to
customers, including adding additional protection or diverting some of its
fibre routes.
In some cases, she said, the company had
had to replace degraded fibre along some of the routes, for example from Axim
to Elubo road at extra cost.
She expressed the hope that suing identified perpetrators would
deter others and potentially limit the inconvenience to MTN customers. Table
indicating the rising incidences of fibre cuts 2011.
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